// C.V.

J. Karen Parker, B.C.Sc., M.C.Sc.

User Experience Architect, Web Developer, Software Engineer


Summary

I have been working and teaching in the area of Human-Computer Interaction since 2004. My technical education in Computer Science, combined with my graduate specialization in Human-Computer Interaction (HCI) has provided me with the technical and design knowledge to provide solutions which take into account system requirements while also addressing end-user needs.

Areas of Expertise

Information Architecture
Usability Testing
Interview and Survey Design
Business Analysis
Wireframing and Prototyping

Education

Master of Computer Science (Human-Computer Interaction focus), Dalhousie University
Bachelor of Computer Science (Co-op), Dalhousie University

Recent Work Experience

User Experience Architect at Open Text (formerly Burntsand)
October 2008 to present
Worked as a consultant for a variety of public and private sector clients. Duties included conducting client workshops and producing a variety of business- and user-centered deliverables including wireframes, workflow diagrams, site maps, personas, and requirements documents.

Curriculum Developer and Teaching Assistant at UBC Department of Computer Science
April 2005 to August 2008
Developed curriculum, led tutorials, supervised labs, and marked assignments for third- and fourth-year university courses in User Interface Design and Human-
Computer Interaction. Taught a variety of usability techniques and skills including requirements gathering, prototyping, heuristic evaluation, questionnaire design, observation techniques, and use of video.

Collaboration Network Coordinator at Banff New Media Institute
September 2004 to April 2005
Collaborated with artists and new media researchers on several ongoing research projects. Designed interfaces, planned user studies, and analyzed study data to shape the design of the Am-I-Able mobile game project and the Science Toys educational tools project.

Certifications and Professional Memberships

Vancouver User Experience Group (VanUE)
Information Architecture Institute (IAI)
Interaction Design Association (IxDA)

Courses and Conferences

CanUX 2000 Conference, Banff (Attendee)
UXCamp 2009 “Unconference”, Vancouver (Co-organizer)
BarCamp 2008, 2009 “Unconference”, Vancouver (Organizing Committee)
SharePoint 2007 Services Ready Partner Training, Vancouver

Recent Tweets

Photos on flickr


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